We accept returns and exchanges of products when, for instance, you do not like the product you ordered or you have chosen the wrong size, and you wish to return it. Under these circumstances you are responsible for the return shipping costs. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
At the date of receiving your package, you have 14 days to return it.
Please contact us if you want to return an item, so we can give you the return details.
We cannot exchange returned products for another size or item. You should place a new order if you wish to buy another product or change the size.
If, however, Ludic has made a mistake regarding your order we will assume the shipping costs. If this is the case, please contact us as soon as possible at firstname.lastname@example.org
Domestic shipping - 18 RON.
You are welcome to pick up your order from our Timisoara office, in Piata Libertatii.
- at the moment we only offer shipping to the following countries: -
Europe 2: Austria, Germany, Italy, Slovakia - 17 €
Europe 3: Belgium, Czech Republic, France, Netherlands, UK, Spain, Croatia, Denmark, Estonia, Switzerland, Luxembourg, Slovenia, Letonia, Lithuania - 25 €
Europe 4: Finland, Portugal, Sweden, Serbia, Bosnia - 30 €
Europe 5: Ireland, Norway - 50 €
If you want to order and don't find your country in the above list, please contact us to find a solution.